Customer Feedback Survey

Dear Customer,

We would greatly appreciate your opinion and suggestions to further improve our products & services to meet your specific needs.

Thank you for filling out our survey!

Your information will help us improve our service in the future.

Name (optional)

Company*

Location (Country, State/Province)*

How was your overall experience?*

Would you consider buying an AMCM system again?*

Quotation is understandable and clear*

Technical description of the machine & process description*

Knowledge & technical explanations of the sales engineer*

Communication / Response in case of questions?*

Availability for and reaction time on questions / issues*

How satisfied are you overall with the sales relationship?*

Efficiency of service call handling*

Professionalism of our service team*

Response time to service requests / calls*

Technical competence of our service team*

How satisfied are you overall with the service?*

Efficiency of the on-site work*

Knowledge, experience and technical skills of the engineer*

Active communication and soft skills of the engineer*

How satisfied are you overall with the on-site work?*

Effective communication of content

Adequate knowledge and experience of the trainer

Trainer was attentive to attendees

Place for suggestions

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